ABOUT THE PROMOTION
Q: What do I receive for making a qualifying purchase?
A: If you make a qualifying purchase of $30 or more of P&G products you will receive a $10 Visa® Prepaid Card by mail.
Q: How long does this program run?
A: Promotion dates vary by retailer. To find your local retailers merchandising dates please visit www.PG-RoadtoGlory.com .
Q: I have a question about submitting my receipt. Who can I contact?
A: You can call 877-665-1527 or email email@example.com.
Q: What retailers are running this offer?
A: You can visit www.PG-RoadtoGlory.com to find participating retailers in this program.
Q: How will I receive my offer?
A: Offers will be sent by mail to qualifying shoppers.
Q: How can I learn about the promotion?
A: You can learn about the promotion via in-store signage, ads, Catalina receipts, blogger posts, QR codes, etc.
Q: Where can I find more details about this program?
A: To find more information about this program visit www.PG-RoadtoGlory.com .
Q: Can my purchase be made anywhere where P&G products are sold?
A: Please visit www.PG-RoadtoGlory.com to find a participating retailer in this program, since not all retailers selling P&G products qualify for this promotion.
Q: Is this program available overseas?
A: This promotion is available at participating retailers. To find a participating retailer, visit www.PG-RoadtoGlory.com .
Q: What mobile devices work with this program?
A: Any mobile device works, provided that the mobile device is equipped with a digital camera and the ability to send the picture via MMS or email.
Q: Does this offer only work with certain web browsers?
A: This offer works in all web browsers (e.g. Internet Explorer, Safari, Mozilla Firefox).
Q: Is an email sign up option available so I can receive updates and notifications about P&G promotions?
A: No, there is no email notification available currently.
ABOUT QUALIFING PURCHASES
Q: What are the qualifying products for this campaign?
A: Align®, Always®, Aussie®, Bounce®, Bounty®, Braun®, Camay®, Cascade®, Charmin®, Cheer®, Clairol®, Clearblue Easy®, Cover Girl®, Crest®, Dawn®, Downy®, Dreft®, Duracell®, Era®, Febreze®, Fixodent®, Gain®, Gillette®, Gleem®, Glide®, Head & Shoulders®, Herbal Essences®, Iams®, Ivory®, Joy®, Luvs®, Metamucil®, Mr. Clean®, Natural Instincts®, Nice & Easy®, Olay®, Old Spice®, Oral B®, Pampers®, Pantene®, Pepto Bismol®, Prilosec OTC®, Puffs®, Safeguard®, Scope®, Secret®, Swiffer®, Tampax®, Tide®, Vicks®.
Q: Is sales tax included towards my qualifying purchase?
A: Sales tax is not included towards the qualifying purchase threshold.
Q: What value of P&G products do I need to buy to qualify for this promotion?
A: You must make a qualifying purchase of at least $30 in P&G products.
Q: Do I have to purchase multiple P&G products to qualify or does a purchase of one P&G product count as long as the purchase price matches the amount requested by the program?
A: As long as the price requirement is met in one transaction you may purchase one or multiple products.
Q: Can my qualifying purchase be made over multiple shopping trips?
A: No. Qualifying purchases must be made in one transaction and indicated on one original cash register receipt.
PERSONAL INFORMATION QUESTIONS
Q: Do I have to give any personal information to redeem this offer? If so, what specific information is required?
A: We will need: Name, Address, City, State, Zip Code and Email Address.
Q: Are there any legal commitments involved in this program on the part of the shopper?
A: The shopper must purchase $30 of P&G products to qualify for this program.
Q: Do I need to turn off firewalls or virus protection programs to participate in the program?
A: No, firewalls do not need to be turned off for participation.
Q: Do I have to register in order to participate?
A: There is no registration required for participation.
Q: Do I have to agree to Terms of Service before proceeding in this offer?
A: Yes, only if you text, email, upload or scan you receipt for validation.
Q: Do I have to be a certain age to qualify for this promotion?
A: You must be at least 18 years of age to qualify for this promotion.
Q: What happens if I lose my original receipt? Can I use a copied receipt?
A: No copies or facsimiles will be accepted.
Q: Where do I mail my qualifying receipt for this program?
A: Road to Glory, PO Box 49255, Dept. P Strongsville, OH 44149-0255
Q: How can I redeem the offer?
A: You can mail in a mail-in-offer form from your local retailer, print a mail in offer form from www.PG-RoadtoGlory.com, or upload your receipt through the microsite, text your receipt via MMS or email your receipt via photo or video.
Q: How many times can I qualify for the offer?
A: Limit of one submission per household.
Q: How are multiple submissions of the same receipt handled?
A: Multiple submissions of the same receipt will not be accepted. If multiple submissions of the same receipt are sent in for validation, you will receive a bounce back message indicating that the receipt is not valid and your receipt will not be validated.
Q: How can I follow up to see if my request is in process or find out when I will get my gift with purchase?
A: To follow up on the status of your request please call 877-665-1527 or visit www.therebatecenter.com/pg.
Q: Can multiple receipts be photographed for redemption at the same time?
A: No, qualifying purchases must be made in one transaction. Each photo can only contain one receipt.
Q: What do I do if the program does not recognize my receipt, even if it has never been redeemed before?
A: If the receipt is not recognized by the system, the system will send you a message to mail in your proof of purchase, cash register receipt and mail in form to a physical address.
Q: What part of the qualifying receipt should be photographed for redemption?
A: You will need to take a photo of your entire receipt. Here are some tips on taking a good picture: VERY IMPORTANT: Include the following in the picture of your receipt: Retailer's Name/Logo P&G products purchased and corresponding price for each (ensure total is greater than $30) Date and Time Total Amount purchased Flatten the receipt and take a clear photo. Review the image quality before submitting. Please check that the image is clear. If receipt is too long please fold the receipt so that the P&G products are clearly visible, with the retailer's name/logo, P&G products purchased and corresponding price for each, date and time and total amount purchased. Alternatively use the video function to scan and submit a clip of the entire receipt.
Q: Do I get one chance to try the validation?
A: You will be given two tries before you are locked out or are given a message stating that you must use the mail in offer form.
Q: Will I be told why a picture failed?
A: You will be given a list of reasons on why your receipt may not have been able to be read through the digital receipt verification.
Q: How will receipts be validated?
A: A system will capture and digitize your receipt to validate that you have purchased $30 or more of the promoted P&G products.
Q: How long is the turn around to get the "success" or "failed" message?
A: Processing times vary and are dependent on mobile device connectivity, internet speeds and other factors. Typical processing times usually range from 7 - 10 minutes. There are instances when processing times will and can exceed 10 minutes.